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City Creek Mortgage

11910 South State Street #100, Draper

4.9 2,557 reviews

• Daniel Smith
  Pete, Sefa, and Ivie were incredible in their support throughout the entire process. They went above and beyond providing counsel and guidance. Thanks to their highly coordinated and diligent efforts we were able to rapidly move through … More the process. Highly impressed with the outstanding service. Strongly recommend!
  ★★★★★ a week ago
• Tyson Leavitt
  Alexis is truly outstanding! I have utmost confidence in her ability to handle my clients' mortgage requirements, and she is my go-to person for all of my own mortgage needs. She is consistently accessible and swift in responding to … More any inquiries or worries. Working with Alexis and her team is an absolute delight. Without any reservations, I highly recommend her for all of your mortgage needs.
  ★★★★★ 3 weeks ago
• Lee Houghton
  I can’t express how happy I am with Troy and his team! I have had 12 real estate transactions in my life so far and I have never used a mortgage company or real estate agent twice. I am used to being the one driving the process because … More the others couldn’t do their job. Troy was so helpful throughout the whole process, he even found me a real eater agent in Idaho that turned out to be the best real estate agent I have ever worked with. Troy, Nicole, and Sefa communicated with me regularly and I never once had to call them for an update. They also communicated with my real estate agent throughout the whole process as well. I will forever use these guys. I don’t know if everyone at City Creek is as good as Troy but you have to call him first. My loan was ready to go several days before closing. The process was so smooth and efficient.
  ★★★★★ 3 weeks ago
• Jobson Real Estate
  Alexis and Carlin were awesome to work with! As a real estate agent, working with a client who is buying a home, one of the most important qualities a mortgage lender can have is to be a good communicator. Both Alexis and Carlin have … More this quality in spades.
  Both the home buyer and myself were kept in the loop at all times, even off hours if necessary.
  I am a fan.
  Thanks again team!
  ★★★★★ a month ago
• Denis Smith
  City Creek Mortgage has the best rates, service and team. I price shopped (three separate quotes) and City Creek Mortgage won my business. My loan closed on time, and Alexis and Carlin were very responsive and communicative throughout … More the process. Thank you.
  ★★★★★ a month ago
• Bobbi Whitlock
  We can honestly provide a high recommendation for anyone that wants to work with City Creek Mortgage. We have been working with them since 1994 & we wouldn’t work with anyone else. Their teams are amazing! We most recently had the pleasure … More of working with Troy, Nicole & Carlin and again they were fantastic!!
  ★★★★★ a month ago
• Brent Crosland
  The City Creek Mortgage team did a excellent job getting our Mortgage approved in a timely manner even when we had a change along the way . I can recommend this company to anyone. Thanks again for all your hard work.
  ★★★★★ a month ago
• Astara Johnson
  City creek mortgage and their team were fantastic to work with. From beginning to end they made the whole process as smooth as possible. Devyn was super sweet to work with as she consistently provided updates and answered every single question … More I had. Christian would go above and beyond and send me documents that were urgent when needed whenever the assistants were out of office which I definitely appreciated! The assistants Carlin & Nichole were great and super friendly, they always kept us posted of our next steps and we’d never worry about anything being missed as they would stay constantly stay in touch. I would definitely recommend city creek mortgage for anyone who is looking to purchase a home. Thank you for making our dreams come true of owning a home. We couldn’t have done it without city creek Mortgage
  ★★★★★ a month ago
• Jared McPherson
  When I first connected with City Creek Mortgage, the agent - Pete, took the time to explain all my options and how to best live forward. During the whole process everyone I worked with was friendly and extremely helpful which led to a smooth … More transaction.
  ★★★★★ 2 months ago
• Emily M.
  This team has been phenomenal in helping me through the process as a first home-buyer. Clear and continuous communication. I never felt pressured or hustled and they helped me feel safe in asking lots of questions. I worked mainly with … More Jackie and Sefa and I have nothing but positive things to say about how well they helped me! 10/5 stars if I could.
  ★★★★★ 2 months ago
• Richard Young
  The whole experience was great! Sefa, and Troy and the team at city creek made our refinance very easy. Sefa was awesome about keeping us updated on everything That was going on. Sefa made sure all the correct documents were gathered to … More make for an easy closing. Troy was always helpful with answering our questions, and made sure we were taken care of!
  ★★★★★ 2 months ago
• Nelson Long
  I had a great experience using City Creek Mortgage. I really felt like they were fighting for me to have the best rate and loan possible. They are super quick with responses and very friendly to work and talk with. I absolutely would recommend … More working with them.
  ★★★★★ 2 months ago
• Karl Mckenzie
  I was so impressed. Buying a house can feel overwhelming but with City Creek I feel that all of that nervous energy was absorbed, changed to positive energy and given right back to us to move forward with confidence and encouragement. … More I was nervous at first and I expressed that I may need a little more frequent contact to get updates so that I was not sweating it out on our purchase. They happily obliged and called me not only when things are moving but when we were in a holding pattern as well. This helped me navigate a process that I don't go through often. Thanks Alexis and Taylor for making this a painless process.
  ★★★★★ 2 months ago
• D J
  I recently had the pleasure of working with the outstanding team at City Creek Mortgage, specifically Devyn, Nicole, and Carlin, who made my mortgage process an absolute breeze. From start to finish, their professionalism, expertise, and … More unwavering dedication were truly remarkable!
  They each played an invaluable role in ensuring that my mortgage journey was smooth and stress-free. They demonstrated exceptional knowledge of the industry, providing me with the guidance and support I needed to make informed decisions. Their expertise was evident as they effortlessly navigated the complexities of the mortgage process, answering all my questions and addressing any concerns I had along the way.
  Not only were they highly skilled, but they were also incredibly responsive and attentive. Devyn, Nicole, and Carlin were always there to promptly assist me with any queries or clarifications, making me feel like a priority throughout the entire process. (Even over the July 4th weekend!)
  Their friendly and approachable demeanor made the entire experience enjoyable.
  Thank you all for your outstanding service!
  ★★★★★ 3 months ago
• Tyler Teasdale
  I had a great experience as a real estate agent working with Alexis and her team. She had great communication and got my client’s a sweet deal on their interest rate. Everything went smoothly as expected. Will be using City Creek again. … More 5 stars
  ★★★★★ 3 months ago
• Tracey Smith
  Let me tell you, these guys are amazing. I am self employed and my past experience when applying for a home loan or any kind of a loan has always been hard and sometimes I have questioned why I put myself through this again, but for the … More first time ever, this home loan went pretty smooth. I love how city creek is with you every step of the way. From start to finish, it took less than 3 weeks to close and fund my loan. I give them 5 stars.
  ★★★★★ 3 months ago
• Jessica Glover
  Troy was literally an answer to prayer! We had been given a much higher interest rate quote by another company when we saw City Creek’s billboard. We decided to give it a shot so I messaged them and they were super responsive. Troy and … More his team were honest, thorough, and managed to get us a much lower rate! We are so grateful and would recommend them to anyone!Troy was literally an answer to prayer! We had been given a much higher interest rate quote by another company when we saw City Creek’s billboard. We decided to give it a shot so I messaged them and they were super responsive. Troy and his …More
  ★★★★★ 5 months ago
• Jesse Trembly
  Quick & easy process! The staff at city creek was friendly and knowledgeable.
  ★★★★★ 5 months ago
• Cassidy Miller
  Devyn and Sefa were so amazing to work with on our refinance. Being business owners, these things can be tricky, and they made the process so seamless. Would recommend them to anyone!
  ★★★★★ 5 months ago
• Matthew Piccolo
  I worked with Alexis and Taylor and they were friendly and efficient. They were happy to answer all my questions and got us to closing without any concerns. I was also very pleased that given my unique income situation Alexis was willing … More to advocate for me with the underwriter and get me approved. City Creek's rate was very competitive, and even though it wasn't the very lowest I chose them because of their approach and service.I worked with Alexis and Taylor and they were friendly and efficient. They were happy to answer all my questions and got us to closing without any concerns. I was also very pleased that given my unique income situation Alexis was willing to …More
  ★★★★★ 6 months ago
• bryan dempsey
  Jackie Freeman provided excellent service and stellar communication. She was able to close our loan very quickly. I highly recommend her for your mortgage loan!
  ★★★★★ 6 months ago
• Carissa Uresk
  Everybody was great to work with and fantastic at communicating and answering questions! Highly recommend.
  ★★★★★ 6 months ago
• Joy F.
  Sefa and Jordan were super easy to work with! They were great communicators and made the whole mortgage process a breeze!
  ★★★★★ 6 months ago
• garrett jones
  We were using a different lender previously and did not trust them to get the mortgage done quickly and honestly, so we decided to look at other options and City Creek saved us. They got us a much lower interest rate and we were still able … More to close in two weeks. This is my 3rd mortgage and I can easily say that City Creek is by far the best and I won't use anyone else moving forward.We were using a different lender previously and did not trust them to get the mortgage done quickly and honestly, so we decided to look at other options and City Creek saved us. They got us a much lower interest rate and we were still able …More
  ★★★★★ 9 months ago
• Randell Taylor
  I first want to say my experience with City Creek Mortgage has been nothing less than exceptional. I worked with Devyn, Nicole and Carlin and from start to finish they were absolutely amazing. Any questions I had they were quick to answer, … More and they were great at explaining the process and steps and where were sitting and what to expect next. I can’t speak highly enough of them.I first want to say my experience with City Creek Mortgage has been nothing less than exceptional. I worked with Devyn, Nicole and Carlin and from start to finish they were absolutely amazing. Any questions I had they were quick to answer, …More
  ★★★★★ 10 months ago
• Ethan Sturm
  Jordan and Taylor at City Creek were fantastic to work with on our mortgage. They were extremely professional, on the ball and had excellent communication throughout the whole process. We had a few ups and downs as we were trying to sell … More our home and they were super helpful. And to top it off they got us a great rate with excellent terms on our new home!
  I’d highly recommend them and City Creek!
  ★★★★★ 10 months ago
• Jon Day
  Bottom line: City Creek was $6,533 less when I checked their rates online than what my normal guy quoted me. I closed a few weeks later and was absolutely floored they saved me so much.
  I’m a finance professional so shopping around for … More the best price is part of who I am, especially when financing a property. For my last mortgage, I shopped around and found what I thought was a great price. So for this property I got a quote from that same mortgage company and was planning to close with them.
  But I also decided to check out City Creek Mortgage. I had seen their billboards advertising rates but hadn't ever priced them out. So I used their rate search tool online which gave me everything I needed to compare apples to apples to the other quote (multiple rate options, various closing cost options, etc. all without talking to anyone).
  City Creek's rate was much lower - so much lower I would have had to have paid more than $6K to the other guy to buy his rate down enough to match City Creek's. I'll never know how much of that difference was his commission, but that's way too much money to throw away. After hearing Alexis tell me she was salary-based, it all clicked. That's probably where a big portion of the savings came from.
  I wish I would have tested out City Creek's rates sooner, they’re the real deal.
  ★★★★★ 10 months ago
• Rudy Nunes
  Working with Taylor and Alexis over at City Creek was a breath of fresh air. I like to think that I did my due diligence during the research phase of purchasing a home and assessing mortgage lenders, and ran into all types of personalities … More along the way. In such a high-stress and volatile market (seller's market turned buyer's market, turned recession H2 2022) I realized that predictability and professionalism, which lead to transparency and timely communication, were the most important characteristics for me during this transaction - which City Creek nailed.I'd highly recommend anybody to work with them, and I'll refer them to anyone who asks me they should reach out to in the future.Working with Taylor and Alexis over at City Creek was a breath of fresh air. I like to think that I did my due diligence during the research phase of purchasing a home and assessing mortgage lenders, and ran into all types of personalities …More
  ★★★★★ 11 months ago
• Troy Teeples
  Really impressed with City Creek. This is our second loan with them and we were shopping around for mortgages (wanting to be sure) and Alexis and Taylor were fantastic in helping us in easing our nerves, getting a great rate, and providing … More consistent updates in the process. Highly recommend. They took great care of us.
  ★★★★★ 11 months ago
• Riley Richards
  Alexis and Taylor were very nice to work with. They were responsive, and answered all my questions. I spent some time shopping around with various loan agencies and this group was my favorite. They were especially helpful for a first time … More home buyer - I didn't know anything, and they walked me through it step by step.
  ★★★★★ 11 months ago
• Aaron Clegg
  My wife and I had the pleasure of working with Taylor and Alexis at City Creek Mortgage and we are so happy we did! They were so kind, energetic, and professional through the whole process! They worked quickly and kept us updated at every … More point. They were quick to respond to questions and made sure we knew exactly what we were signing up for with the figures and paperwork. We would highly recommend them and can't wait to work with them more in the future!
  ★★★★★ 11 months ago
• Jeff Simmons
  I cannot say enough great things about my experience with Troy, Ivie and Carlin! Getting a mortgage at this time in the housing market can be very frustrating and discouraging with rates but they each made the process so much easier and … More minimal stress for me.
  I was originally referred to my builder's "preferred lender" but wanted to shop around for rates. My builder was offering thousands in incentives towards closing costs with their lender, but I was impressed with the amount of 5 star reviews for City Creek and thought I'd see what they could offer. Troy and his team were able to secure a lower rate and lower closing costs even without the incentive money from the builder!
  Troy and Ivie worked hard to think outside the box for my unique situation and Carlin worked so hard to get all the documents done in time. We even bumped up our closing date a week and Carlin was still able to get it all done without any delays! When we were at closing, even the title officer commented how much she appreciated how easy it was for her to work with Carlin on their end.
  All of them had great communication through the entire process and their customer service is top-notch! I am so grateful to each of them for all that they were able to do for me and I look forward to working with them again in the future!
  ★★★★★ a year ago
• justin companion
  Highly recommend Jordan and Taylor at City Creek Mortgage. I was in the market to purchase a home and was trying to figure out which lender to use. The billboards are what drew me in and made me give them a call and I’m very glad I did. … More They were very quick and proficient at their jobs. They were transparent at providing me numbers and information. Best of all, they were able to secure the lowest rate at the lowest closing costs as well. I applied and shopped with 4 other lenders and from the very start I knew I was going to go with City Creek Mortgage simply due to their professionalism and excellent customer service. Thank you again Jordan and Taylor. I will definitely refer anyone I know in the market to you guys. In the future, you will be my Go-To for any mortgage lending needs.
  ★★★★★ a year ago

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