Penny and I just wanted to tell the City Creek team how pleased we are with the way you handled our request for a re-finance. Your attention to detail made that process go as smoothly as possible. Even though I was beginning to lose confidence that it was possible to satisfy everyone connected with this loan, you found a way to solve each problem, and for that we are truly grateful. Also, I cant say enough about your communication skills. Keeping us informed promptly when new issues came up made us feel like I was always in the loop! This loan marks the third time we have used City Creek mortgage for our mortgage needs and will continue to be the only one we would consider in the future.
– Paul & Penny Burnett